privacy and security

All services offered at our store are owned and operated by our Company Rif-Sa Tekstil San Tic. Ltd. Sti. registered at the address Maltepe Mah. Sercekale Sok. No:9 Kat:5 Cevizlibag / Zeytinburnu.
Soul Spiritz may collect personal data for various purposes. The following describes how and through which methods personal data are collected, and how these data are protected.
Certain personal data of members (such as name, last name, company details, telephone numbers, addresses, or e-mail addresses) made available by becoming a member or filling out various forms and questionnaires on Soul Spiritz are collected by nature of our business.
Soul Spiritz may send special offer information, information about new products, and promotional offers to its customers and members during certain periods. Our members can opt for or out of receiving such information at the time of becoming a member, and later on, change such option from the account details tab after logging in to Soul Spiritz, or notify us through the link sent with the notification e-mail sent to them.
The personal data sent in the electronic medium by our members to our store during the process of approval through Soul Spiritz or an e-mail shall not be disclosed to any third parties except for the purposes and the scope set out in the “User Agreement” we sign with our members.
Soul Spiritz records and uses the IP addresses of its members in order to identify the issues related to the system and for quick resolution of the issues or disputes that may arise in connection with the service provided. IP addresses may also be used to identify users in a general way and to collect comprehensive demographic data.
The data requested may be used for direct marketing purposes by Soul Spiritz or by the parties it cooperates with outside the purposes and the scope set out in the Membership Agreement. Personal data may also be used to contact the user when necessary. The data requested by Soul Spiritz or the data provided by the user or the data related to the transactions carried out through our store may be used by Soul Spiritz or the parties it cooperates with for various statistical evaluations, database creation and market researches outside the purposes and the scope set out in the Membership Agreement without disclosing the identity of our members.
Soul Spiritz undertakes to keep confidential information strictly private and confidential, consider this as an obligation of confidentiality, and take all the necessary measures and exercise due diligence to ensure and maintain confidentiality of confidential information and prevent it from entering public domain, its unauthorized use or disclosure to third parties either in whole or in part.
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CREDIT CARD SECURITY
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Soul Spiritza prioritizes the security of the credit card holders that make purchases at our shopping sites. Your credit card details are never stored in our system.
When you start the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of them is the symbol of key or lock located at the bottom line of your browser. This indicates that you are on a secure webpage and all your information is protected via encryption. This information is only used for the sale transaction and in accordance with your instructions. Details of the credit card used during shopping are encrypted through 128 bit SSL (Secure Sockets Layer) protocol independent of our shopping sites and transmitted to the relevant bank for inquiry. If the card’s availability is approved, you may proceed with the purchasing. Since none of the details of the card can be displayed or recorded by us, third parties are prevented from acquiring such information in any manner.
Security of the payment/invoice/delivery address details of the orders charged online to a credit card is checked by Soul Spiritz against Credit Card Fraud. Therefore, in order that the first time customers of our shopping sites can proceed to the supply and delivery stages of their orders, it is necessary to first verify their financial and address/telephone information. The credit card holder or the relevant bank may be contacted, if necessary, to verify such information.
Only you can access and change any data you provide when becoming a member. As long as you keep your member login data secure, it is not possible for third parties to access or change the data related to you. For this reason, membership procedure takes place in a secure environment encrypted with 128 bit SSL. This system is an international encryption standard that is impossible to decrypt.
Today, online stores that have hotlines or customer services and provide mailing addresses and telephone numbers are preferred more. This way, you can inquire about anything that you have on your mind and get reliable information on the security of the company that provides online shopping service.
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SECURITY OF MAIL-ORDER CREDIT CARD INFORMATION
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Your identification and credit card information that you will send us through credit card mail-order method will be stored by our Company in accordance with confidentiality policy. In case of any potential objections by the bank to withdrawal of money from the credit card, such information is kept for 60 days and then destroyed. This process involves no risk since you may naturally object to the bank and prevent payment in case of any withdrawal of money from your credit card other than the charge indicated on the mail-order form you have approved and sent to us for the products you have ordered.
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THIRD PARTY WEBSITES AND APPLICATIONS
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Our store may include links to other sites on our website. Our Company assumes no responsibility for the privacy practices and content of the sites accessed via such links. The advertisements published on the website of Soul Spiritz are distributed to our users through our advertiser business partners. The principles of the Privacy Policy in this Agreement apply to only use of our Store and does not include third party websites.
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EXCEPTIONAL CASES
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In case of exceptional cases indicated below, Soul Spirits may disclose user data to third parties outside the provisions of this “Privacy Policy”. Such cases, which are limited, include the requirement of disclosing information in order to:
  1. Comply with the requirements set out by applicable legal rules, such as Laws, Executive Orders, Regulations, etc., introduced by competent legal authorities;
  2. Comply with and put into effect the requirements of the “Membership Agreement” that our Store has signed with the users and other agreements;
  3. Respond to the information requests of competent authorities or judicial authorities regarding the users for purposes of an investigation or inquiry duly executed by them; and
  4. Protect the rights and security of the users
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E-MAIL SECURITY 
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Never include your credit card number or passwords in the e-mails you will send to the Customer Services of our Store regarding any of your orders. The information included in e-mails may be seen by third parties. Under no circumstances can our Company guarantee the security of the information transmitted via your e-mails.
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BROWSER COOKIES
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Our Company may obtain information about the users visiting our store and the usage of the website by using a technical communication file (Cookie-Cookie). The technical communication files mentioned are small text files that the user of a website sends to the browser to be stored in the primary memory. Technical communication file facilitates use of the Internet by storing the status and preferences about the site.
Technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site and how much time they spend on the site and to dynamically generate advertisements and content from user pages designed specifically for users. Technical communication file is not designed to receive data from the primary memory or your e-mail or any other personal information. Most browsers are designed by default to accept the technical communication file; however, users may change the settings so that the technical communication file is not sent or the user is warned when the technical communication file is sent.
Our Company may change the provisions of this “Privacy Policy” at any time by publishing it on the website, or by sending an e-mail to its users or publishing it on its website. If the provisions of the Privacy Policy have been changed, the changes will take effect on the date of publication.
You may send an e-mail to contact@soulspiritz.com for all your questions and suggestions about our privacy policy. You may contact our Company at the following contact details.
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COMPANY NAME: Soul Spiritz
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ADDRESS: Maltepe Mah. Sercekale Sok. No:9 Kat:5 Cevizlibag/Zeytinburnu
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E-MAIL: contact@soulspiritz.com
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TEL: 0(212) 482 18 64
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FAX: 0(212) 482 18 74